Returns & Exchanges Policy
Your satisfaction is our top priority, and we strive to ensure that you are happy with your order! We understand that sometimes an item may not meet your expectations or fit perfectly.
NO RETURNS. ONLY EXCHANGES!
WE ONLY ACCEPT EXCHANGES ON READY-TO-SHIP ITEMS.
MADE-TO-ORDER SIZES & CUSTOM-MADE ITEMS ARE NOT ELIGIBLE FOR RETURNS OR EXCHANGES
Please note that the exchange policy is listed on each product page.
As a small business, we only keep small quantities of our Ready-to-Ship items, therefore we DO NOT accept returns on any items!
We understand that finding the perfect fit or style is super important! Therefore we will gladly exchange your items for a different style or size within 7 days of receiving your order.
Excluded Items
- Made-to-order sizes
- Custom-made items
- Items marked as "Final Sale"
Items must be returned unworn, undamaged, and in it's original packaging with all tags attached.
**Please note that the client is responsible for the shipping costs of the new item + a $20 restocking fee of the exchanged item.
To process your exchange, please email us at exchange@santihomme.com